Real Life Pet MicroChip Reunification Stories

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Pet MicroChip Reunification Story

Tory the Guide Dog is reunited with her owners

Fri, 07 Sep 2012

It was a typical call that came in to the UK PETtrac Database regarding a found pet, that had been taken to Manchester Dogs Home.

It soon became clear that it was not an ordinary reunification when the pet appeared to have 2 MicroChip numbers and a tag relating to the pet being a Guide Dog from the USA.

The MicroChip was traced back to Spain via AVID's Spanish office, where the database was able to contact the owner's family in Spain and make contact with the owner in the UK.

Alba was reunited with her pet Tory shortly afterwards, and here is her story:

Yesterday I had a very strange experience.

I was at home studying, when my flatmate came and told me that Tory, my guide dog, had escaped.

I could not imagine how that had happened. Tory likes to run in the back alley in our house, as cars cannot drive there and there is some grass and places for her to sunbathe. I didn't know that the gates to this alley could be opened, and that precise day some builders had oppened them to do construction work. No problem I thought, I knew wher she could be.

Me and my flatmate went to the nearest park to find her, as she likes to swim in the lake and get very muddy when she has the chance. But after an hour of calling her, looking for her and asking people, I started worrying.

This was the first time that I had lost her, and I have been with her for more than five years!

Tory and me have travelled all over, we have lived in different countries and we had recently moved to the UK a month ago. We looked for her everywhere in the neighbourhood, but noting. In the end I went home and started calling the police and the dogs homes nearby.

Deep inside I knew that she was OK, because with so many years of being constantly together we have developed some kind of magical connection, but still I was restless.

When I was starting to get very nervous, I received a call from my mum in Spain. Somebody had called her telling that Tory had been found.  She gave me the number for the UK PETtrac Database who were able to tell me that the pet was at the Manchester Dogs Home.  They put us in touch with each other.

I was so relieved to know wher she was. I found out where the place was and picked her up. She was a bit desoriented and scared but, in the end, it had been only 2 or three hours of being separated.

This latest reunification story is just another example of how the UK PETtrac Database operates 24 hrs a day, 365 days a year to provide around-the-clock protection for pets with AVID pet MicroChips and continued advice and support for pet owners. 

For more information or if you have your own fantastic reunification story, please contact the UK PETtrac Database on freephone 0800 652 8 977.

For more information or if you have your own fantastic reunification story, please contact the UK PETtrac Database on freephone 0800 652 8 977.

Pet MicroChip Reunification Story

Pet reunited in the USA after nearly 3 years thanks to an AVID pet MicroChip!

Wed, 22 Aug 2012

I have AVID to thank, for finally getting me back in touch with our family dog, after almost 3 YEARS of missing her, and an over 800 mile journey!! 

I wanted to share an amazing story with all of you about our dog, Sara, that has been missing for almost three years now

Hey all! I'm looking for some ideas/help. Two and a half years ago my family 5 kids, my husband and I lost our border collie/aussie, when we had to leave her with a friend for a short time. After putting out flyers and contacting all of the appropriate resources to find
her, we never heard anything again.

Just today, I got a call from a vet tech in UTAH! They have our dog Sara! She's chip
ped so they knew who to call. We live in Aumsville Or, and my husband just got back to work again after being out for a while, so we are not prepared for a sudden, very expensive, road trip

Do any of you know anyone/organizations that could put together a doggy relay or shuttle type thing, from Utah to Oregon? After 2.5 years I had given up all hope of seeing our Sara again, our kids have been heartbroken wanting her back. Now I'm so emotional and excited to FINALLY have word of her again!

Any information would be greatly appreciated. I'm almost desperate enough to try to set up a paypal thing but I feel so bad asking for that kind of help. I figured if there are any volunteer or small donation people willing to drive part way, that would be my best chance of having her back with us.

Thank you!!!

**Since I shared this yesterday on NW Pet Classifieds FB page, the sense of community and networking is overwhelming! A friend of ours has a group of friends that happen to be visiting Utah this week, and have volunteered to drive her back to Oregon! Hopefully we will see her again on Saturday! 
We are still racking up kennel fees while Sara is at Westlake Vet Hospital being taken care of. They are amazing for scanning her microchip and getting our family finally reconnected with our beloved pet again.

If transportation for Sara doesn't work out as planned, I'm still trying to organize other options.

Thank you so much for taking the time to read my story, and please share so other pet owners can keep their hope alive too! Please, please, microchip your pets!

** I would love it if you would share my story with everyone!

AVID supplies pet identification MicroChips and also runs the UK PETtrac Database for lost and found pets.

Pet MicroChip Reunification Story

Tashi, The Kindergarten Cop!

Fri, 11 Nov 2011

Tashi, the 14 week old Shih Tzu puppy went missing on 28th October 2011 after she was left alone for just moments in her owners parents garden at 3.20pm.

The garden was safe and secure and the chance of Tashi ever escaping was very slim and besides, the puppy loved being around her family so much that she would never go off exploring.

Andy, the owner went to collect Tashi from the garden and to his horror found that Tashi was nowhere to be seen. Andy and his fiance, Anna, searched everywhere but it was as though she had just vanished!

Within minutes friends, family and neighbours were on high alert and searching around the neighbourhood for Tashi but alas, nothing. Not even a clue as to how she may have escaped!

Posters were put up in the local town and a number of calls were made to Tashi's owners. Unfortunately these calls were prank calls which, as you can imagine proved disstressing for the family. PETtrac were contacted by Anna and Tashi was reported as missing on the UK 24hr PETtrac Database and added to the missing pets list on the PETtrac website.

24 hours had passed and Tashi's owners sensibly contacted all local vets in a 5 mile radius, dog wardens in two nearby boroughs and as many rescue centres as Anna and her partner could think of. Their search was not bringing any luck.

On Thursday 3rd November the family went to bed as usual, wondering where in the world their little puppy could be. Very early the next morning they were awoken by the telephone. It was Hornsey Police Station asking Anna if she was missing a puppy!! Tashi had been found!

Someone had left Tashi in the police stations car park. The police took the puppy to a local rescue to scan for her AVID MicroChip number. Within 30 minutes of receiving the phone call Tashi was on route back to her home. There on the doorstep stood two policeman holding the families little Shih Tzu puppy!

Anna told PETtrac Whoever she was taken by had fed her well although not on the correct food which has affected her, but we are just glad she is back with us, the family thanked UK 24hr PETtrac Database for their help and added Had Tashi not been MicroChipped by AVID Plc we may never have seen her again.

This latest reunification story is just another example of how the UK PETtrac Database operates 24 hrs a day, 365 days a year to provide around-the-clock protection for pets with AVID pet MicroChips and continued advice and support for pet owners.

For more information or if you have your own fantastic reunification story, please contact the UK PETtrac Database on freephone 0800 652 8 977.

AVID manages the 24hr UK PETtrac Database for lost and found pets with pet MicroChips

Pet MicroChip Reunification Story

Hamish, A Delivery Direct To Your Door!

Thu, 03 Nov 2011

A story from the past that we couldn't help but share with you after speaking to Hamish's owner this morning at theUK PETtrac Database.

In 2008, Hamish the Moggy obviously saw something he liked the look of in a supermarket delivery van as he hopped on board whilst the delivery driver was busy unloading groceries. The delivery van then travelled some miles back to the Supermarket for reloading. On arrival and on opening the van door, the delivery driver saw Hamish jump out and run off towards the supermarket.

Back at Hamish's house, his owner was growing concerned for his whereabouts and after a neighbour said she had seen Hamish jump onto the delivery van, Hamish's owner quickly phoned PETtrac and supermarkets in the area to alert them that her young cat was missing.

A few days had passed when Hamish's owner received a call from a local veterinary practice to say that Hamish had walked into their surgery of his own accord! He must have known exactly how to get home! On scanning Hamish for his AVID pet MicroChip number and calling the UK PETtrac Database, Hamish's owner details were able to be retrieved and a very hungry Hamish was returned home safe and well.

This reunification story is just another example of how the UK PETtrac Database operates 24 hrs a day, 365 days a year to provide around-the-clock protection for pets with AVID pet MicroChips and continued advice and support for pet owners.

For more information or if you have your own fantastic reunification story, please contact the UK PETtrac Database on freephone 0800 652 8 977.

Pet MicroChip Reunification Story

Jacobs Lucky Return Home

Wed, 02 Nov 2011

Imagine that feeling of walking out into your garden and finding that your beloved companion is nowhere to be seen. Hunting the house high and low and still no sign.

The Capel family thought they would never see their Lurcher, Jacob, ever again when he went missing some weeks ago. Mr Capel had let Jacob wander the garden whilst the weather was glorious outside and left the door open for Jacob to roam around as he always did. An hour passed and Mrs Capel returned home and was not greeted by Jacob as she always was. On alerting her husband that Jacob was gone, panic began to settle in. One minute he was there and the next he was gone, said Mr Capel.

Over the next two weeks and after alerting the UK 24hr PETtrac Database that Jacob was missing, the family tried everything they could to find Jacob. Posters and flyers were put up around the town, vets and rescue centres in the area were alerted and various lost and found pet services also helped with the hunt. The family were worried they would never find Jacob and it was confirmed that he had been stolen from the garden.

The family received no calls or further information regarding Jacob for two weeks. That was until yesterday morning when a Veterinary Practice in Maidstone near to the area called Mr Capel to confirm that Jacob had been handed in! It was an unbelievable feeling to know that Jacob was alive, safe and well! said Mr Capel The vet was so calm and cool when telling me the news but I was so shocked and happy he would be returned home!

JacobJacob had been found wandering in Malling Road, Teston without his collar when a lady drove past him and decided to take him to the vets to find out who the owner was. On scanning Jacob the AVID MicroChip number was found and a quick call to 24hr UK PETtrac Database to retrieve his details meant Jacob was quickly reunited with his family who were of course overwhelmed and very, very happy!

Jacob is now at home and yesterday was resting in his usual spot in front of the fire, safe in good health and sporting a brand new collar! We are so pleased Jacob is now safe at home with his family.

This latest reunification story is just another example of how the UK PETtrac Database operates 24 hrs a day, 365 days a year to provide around-the-clock protection for pets with AVID pet MicroChips and continued advice and support for pet owners.

For more information or if you have your own fantastic reunification story, please contact the UK PETtrac Database on freephone 0800 652 8 977.

Pet MicroChip Reunification Story

Jasmine`s Very Own Pet Pad!

Thu, 20 Oct 2011

Another fantastic story came in this afternoon from Jasmine the Grey Tabbys owners. Jasmine had been missing for a few days and her owners had reported her missing on the The UK 24hr PETtrac MicroChip Database.

Mrs Glasper grew increasingly concerned and began to worry that Jasmine wouldn't find her way back home. Following the advice from PETtrac Mrs Glasper posted leaflets through every door in her neighbourhood to remind people to keep a look out for Jasmine and check their own garages and sheds.

This morning Mrs Glasper had a phone call from her neighbour to say they had recieved a poster through the door and checked the shed but no luck, Jasmine was nowhere to be seen. That was until Mrs Glaspers neighbour suddenly remembered the Wendy House! An hour after the inital phone call, Mrs Glasper recieved another call from her neighbour to say that Jasmine was in fact snuggled up in her little girls Wendy House between a pile of pillows and cushions!! Mrs Glasper was over the moon!

Jasmine has now returned to her family home and however much it seemed she was comfortable in her very own pet pad, her owners are thrilled to have her safe and well cuddled up on their sofa.

This latest reunification story is just another example of how the UK PETtrac MicroChip Database operates 24 hrs a day, 365 days a year to provide around-the-clock protection for pets with AVID Pet Identification MicroChips and continued advice and support for pet owners.

Pet MicroChip Reunification Story

Howie`s New Family

Wed, 24 Aug 2011

Pets are reunited with their owners on a daily basis thanks to their AVID pet MicroChip, but in this story of reunification it was a little different. The last time Howie was seen was in April when he was reported missing, until a call 4 months later in August, from a veterinary practice who had scanned Howie's pet MicroChip during an examination!

Howie had adopted new owners over 10 miles away no-one is quite sure how he got there and had been living with them since May. As he had settled with the new family the previous owner, Linda, was happy to let Howie stay with them. Linda said It is all thanks to his pet MicroChip! It is so nice to have a happy ending to the story and to know that he is living very happily in a good home with a new family and children.

The UK PETtrac Database operates 24hrs a day to help reunite lost pets with their owners, using the AVID pet MicroChips. If you have a reunification story that you would like to share with us then please contact us as we would love to share it with other pet owners. For more information on AVID MicroChips visit and for the UK PETtrac Database visit

Pet MicroChip Reunification Story

Archie The Escape Artist!

Thu, 03 Feb 2011

In July 2009 Chris & Julie from Stanford-le-Hope went on holiday to Paris, leaving their toy poodle Archie in the care of a family member about 20 miles away in Maldon. Unfortunately Archie managed to escape through a gap in the garden hedge and he disappeared into thin air.

On their return from holiday, Archie's distraught owners spent many days travelling to the area where he went missing distributing posters and leaflets in the hope that someone might have seen him. As the months went by with no news, hope of ever seeing Archie again began to fade, and with heavy hearts his devastated owners buried his toys in the garden by way of saying goodbye to him.

On the 26th January 2011 the Oxford City Council Dog Warden found Archie, and thanks to his microchip was able to contact the overjoyed owners. That day also happened to be Julie's birthday, so what an amazing gift to have her precious companion back home where he belonged, and all thanks to the microchip!

The UK PETtrac MicroChip Database provides a 24hr 365 day a year service to help pet owners and those who find pets. An innovative service offered by PETtrac, is the ability for dog wardens and rescue organisations to retrieve pet MicroChip details via SMS on their mobile phones. For more information on this service, TEXTtrac, please call 0800 652 7 977 or visit

Pet MicroChip Reunification Story

Lula The Travelling Springer Spaniel!

Tue, 27 Jul 2010

When Lula the springer spaniel was microchipped in the USA, little did her owner realise how valuable this tiny pet identification device would be - even when they both moved to another continent.

In July 2010 Lula escaped from her new home in the UK and was luckily found by someone in the area. There were no contact details for the owner on Lula's collar - the only form of identification was a plastic collar tag with the telephone number for the USA PETtrac Database and her MicroChip number. The kindly neighbour called AVID's UK PETtrac database to see whether we could assist in locating the owner.

In the move Lula's owner had forgotten to register her UK address against the microchip, but fortunately there was an alternative contact listed in the USA whom PETtrac were able to reach. A quick call later and Lula was safely back home again, all thanks to AVID MicroChip and the PETtrac Database. Lula's owner was so relieved to have her back safely, and described it as testament to the fact that MicroChipping works, even when the pet was microchipped overseas.

Lula is now registered on the UK PETtrac Database, just in case she ever ventures away from home again!The 24hr UK PETtrac Database, managed by AVID Pet Identification MicroChips, provides a 24/7 service every day of the year to ensure that pets and their owners can be swiftly reunitedeven if they have travelled from a different continent.If you have moved from overseas and need to register your pet's microchip with the UK PETtrac Database, please click here and select the form titled Moved to the UK and Need to Register Your Pet's Chip to download the necessary paperwork.

For more information on the services provided by the UK PETtrac Database visit or for information on the AVID MicroChips,

Pet MicroChip Reunification Story

Helping Trace Microchips The World Over!

Tue, 08 Sep 2009

On many occasions the PETtrac Database, available 24 hrs a day 365 days a year, has helped track down pet owners who have moved to the UK from overseas but never registered the pet MicroChip details with the UK database.

In one case, it was not even an AVID MicroChip, but as a pet MicroChip manufacturer with worldwide links, AVID was able to obtain the owner contact details and re-unite them with their pet. AVID is a worldwide supplier of pet identification MicroChips, and this certainly helped when the PETtrac Database in the UK was able to contact the veterinary practice in the USA who originally implanted the MicroChip. It was this information and being able to trace the MicroChip so far back that enabled PETtrac to contact the pet owner who was in the UK and looking for their pet.

AVID and the PETtrac MicroChip Database recently launched the Pet Chip Update Campaign to remind pet owners to update their details when they change address or telephone numbers. For more details please contact or the AVID sales line on 0800 652 7 977

Pet MicroChip Reunification Story

Leo The Golfing Cat!

Tue, 30 Sep 2008

'Leo' has been living rough on a local golf course for the past eight years. He was a good hunter and his catches had been supplemented with tinned food by the golf club staff.They became concerned that he was becoming too old to live outside all the time, so one of the ladies who worked there took him home. The staff had a whip round to get him checked out by the vet but he was rather troublesome to get into the carrying basket. One of our volunteers went to her house to help her, taking the MicroChip scanner, 'just in case'.

He was chipped, the house registered was fairly near the golf club, but to everyone's astonishment, when we got the owner on her mobile she told us that he had been missing for EIGHT YEARS!. He had disappeared when they went on holiday in 2000, leaving someone to come in and feed him. They had searched extensively at the time, but the only information they had was a possible sighting at a factory between their house and the golf course the golf course is on the other side of the river and they were unable to find him.

In the time since they lost him they had moved to Scotland, so they agreed the lady from the golf course should keep him.Despite his years living rough, he has settled well in his new home and is getting on with the lady's young cat.

The above letter was sent to the UK PETtrac Database by Bury's Stray Cat Fund and highlights the issue of ensuring your contact details are kept up-to-date for the MicroChip. If you need to update your details visit the PETtrac website or call us on 0800 652 8 977.

Pet MicroChip Reunification Story

Lynx And Her Long Walk Away From Home!

Fri, 29 Jun 2007

It was another call to the UK PETtrac 24hr Database for details of an AVID MicroChip which had been found by the Blue Cross little did we know at the time that Lynx had been missing for over 10 years!

'PETtrac handles hundreds of calls from owners reporting their pets missing and from vets, rescue centres and dog wardens who have found them again - but 10 years is the longest we have ever experienced' said Simon Clark of PETtrac. Patricia Charnet, Lynx's owner said : 'Lynx was with us from June 95 until February / March 1997. She is a lovely cat with a loud purr and a nice personality. When she went missing, I was very sad. I put notices in the neighbourhood, vet and local newspapers'

When I received the message from the Blue Cross at Burford, I thought this was a mistake. Then Trish told me that Lynx was found! It was all thanks to the microchip! She had been missing for 10 years! She has now settled back at home nicely.She still has a lovely loud purr, a very nice meow and a lovely, affectionate personality. Knowing what happened to Lynx for the last 10 years will remain a mystery, but in the end it will be a mystery with a miracle!

Lynx is one of thousands of pets which have been reunited with their owners thanks to the AVID MicroChip and PETtrac the UK 24hr Database Service. This story shows that no matter how long your pet is missing, there is always hope that they will return again.

'One of the biggest problems faced by PETtrac is that pet owners fail to update their contact information, and this amazing story shows that doing so can be vital. Whether it is a change of telephone number, address or ownership PETtrac needs to notified so that pet owners can be contacted should their pet be found' said Simon.

If you think your details might be out of date call PETtrac on 0800 652 8 977 Monday to Friday, 9:00am-5:30pm or visit our website. If you have lost or found a microchipped pet, call PETtrac's 24 hour service on 0800 652 9 977.

Pet MicroChip Reunification Story

Never,Never Say Never!

Tue, 23 May 2006

We hope that our story will encourage and support those whose beloved cat friends have 'gone missing'.

Our story begins in September 2002 when our daughter moved into her own place and our family cat 'Holly' went to live with her. Unfortunately, we forgot to fully explain the change of plan to cat and, on the first opportunity, found a tiny gap in the back door of her new billet and disappeared over the hills and far away.

For some time we actively scoured the local area, left details with the local vets, cat charities, animal welfare organisations etc. but without any joy and as weeks turned to months and months turned to years we slowly started to accept that we might not see her again.

Imagine the scene therefore when, 3 and a half years later, our daughter received a phone call from a local vet about 'Holly'. They explained, to our now open-mouthed daughter, that a stray cat had been brought in for inoculation and that, as part of their normal procedure, they had scanned her for and found the microchip in her neck.Further, they told her that 'Holly' was in good condition in fact overweight, showed no outward signs of distress and that for the time being, had gone back home with the kind soul that had brought her in. So having taken down the name and address, our daughter quickly made contact and arranged to go and visit.

Picture the scene of the reunion - almost instant recognition and some tears all-round. This was indeed our 'missing' cat that for the past 3 years or so had been living rough and visiting the house of a cat lover that had been feeding her. Even more incredibly, the house was no more than a quarter of a mile away. So near yet so far!!!

Our story ends in the best way possible. We are happily re-united with 'Holly' who shows no signs of trauma from her experience, except to say that she is less keen on going 'out' than she used to be. So, what is the moral of our story? Well there are several. Always, have your cats micro chipped, always keep the 'chip' firm up to date with any changes in your contact details and NEVER, NEVER SAY NEVER!

H & M Barnard

Pet MicroChip Reunification Story

Reuniting Swedish Cat!

Fri, 26 Aug 2005

Byron Vets in Nottingham found out the extra lengths that PETtrac Database staff will go to, in order that a found animal can be reunited with it's owner.

When a critically ill cat was brought into their practice on a Friday afternoon in August, speed was particularly important in locating the animal's owners. Unfortunately, the microchip was not registered on the UK PETtrac Database but details of where the microchip had been sold were recordedto Sweden!

In an effort to locate the pet's owners, Heathrow and Gatwick animal reception centres were contacted and it was quickly discovered that the animal had been through the reception centre at Heathrow. Thanks to the staff at Heathrow, PETtrac were able to pass the owner's details to Byron Vets and make contact with them.

'Please say a heart-felt thank you to everyone who helped in the search - we think you are wonderful' Gemma Clark, Byron Vet Clinic

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